![]() ![]() ![]() The responsibilities of both parties are included in this agreement.ġ.2 This Service Level Agreement is only valid for customers with an active and paid Enterprise subscription. Technical Services Projects and API Supportġ.1 The purpose of this Service Level Agreement is to describe and set the expectations, within which issues reported with ANYDESK Software will be captured, logged, reported on, and resolved.Service Level Guidelines for Cloud Service Interruptions.Definitions and Response Guidelines for ANYDESK Functionality Issues.Submitting Issues and Monitoring Progress. ![]()
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